Quantcast
Channel: Ignite Realtime : All Content - Spark Support
Browsing all 1460 articles
Browse latest View live

Spark client cannot reach server

Last night, we had to rebuild the server (Windows 2008 R2) that runs Openfire.  Now everything looks good at the server -- locally installed Spark client connects to Openfire and sees user database...

View Article


Image may be NSFW.
Clik here to view.

Add Russian Spelling

Please, add check the spellingof the Russian language.At leastas a plugin.

View Article


Image may be NSFW.
Clik here to view.

Custom status mirror of Available and Away.

I set a custom available status, but when my client is idle and switches to away, it doesn't retain the custom status.Example (Green Available status bubble) -  (In Chicago) (Yellow away status bubble)...

View Article

Image may be NSFW.
Clik here to view.

How to Block a User from Receiving Messages - Spark

Does anyone know of a way to block a user from receiving room messages? I know you can right click a user and block that user, but that only blocks messages being sent from the user.  The reason I'm...

View Article

Spark is closing server connection when I try to open Notes

Hello, I have an issue that it wasn't there before and I need my notes back. When I try open the Notes from the Spark Menu, the client is getting disconnected from the server and notes are not opening....

View Article


Spark 2.7.0 & Openfire 3.10.0 with LDAP : Refresh (or not) connection status ?

Hi,It seems there's a neverending issue with this configuration, and I'm unable to find the solution all over internet.We have here : Spark 2.7.0 & Openfire 3.10.0 with LDAP (on Windows Server 2008...

View Article

Enable Autoloading of Contacts in Spark?

I am fairly new to Spark.  I have the OpenFire server installed on our windows server and have added several users using the open fire internal database configuration.  Is there a way to have all the...

View Article

Ideas to have multiple users available across multiple computers.

I work for a library and we are working to integrate Spark into our staff's computers, but there's one small thing we're working to overcome.  At current our front desk computers are logged in always...

View Article


Image may be NSFW.
Clik here to view.

Spark usage information?

Is there any way to obtain usage information to see if our clients are actually utilizing Spark.  My supervisor wants to see if the implementation is being utilized by the small test group we have...

View Article


Resetting admin passwords

We used to have about 2-3 admin users for Spark, but the original tech people who set it up no longer work in our organization and the usernames and passwords were never recorded. How can I go about...

View Article

On Phone status bug

I have OpenFire 3.7.1 running with Asterisk-IM 1.4.0. It is communicating just fine with the phone server. We are using Spark 2.6.3. The users automaticly change status of "On phone" and back to...

View Article

Image may be NSFW.
Clik here to view.

status doesn't change back from "on the phone"

Carry over discussion from previous threat

View Article

Spark Screen goes Black in Windows 7

Have an issue with the Spark Screen in Windows 7 32bit going black after it has been running awhile or after computer is locked then unlocked. Have to use task manager to end spark. Will then run okay...

View Article


Image may be NSFW.
Clik here to view.

Spark Shutdown Issue?

I am getting close to deploying Spark in our environment, and I am working with what appears to be the last deployment issue.  I have noticed that Spark will cause the computer to hang when shutting...

View Article

Upgraded to Openfire 3.7.1, Spark "First Message Blank" Issue Remains

As the title says, we've upgraded our server to Openfire 3.7.1 in the hopes that it would resolve our Spark issue of the first message someone receives from someone else is blank, but it did not. I've...

View Article


Image may be NSFW.
Clik here to view.

Spark 2.7.5 for Mac repeatedly crashes and fails to open

So I'm trying to install and run Spark on a Mac at my company. We're primarily Windows based, however a few select, let's call them special, employees can only manage to navigate a Mac. They would like...

View Article

Timestamps in Conferences

Hello, We are having an issue with the timestamps in conferences. When someone rejoins a conference the timestamps of the conversations change to the current time instead of when the conversation...

View Article


Contacts Grouping

Hi, Is there a way of locally grouping contacts in Spark? Several of my colleagues would like to group their contacts list via department. As i am using AD to populate the user list, i know that if i...

View Article

Any way to change the Spark default location for chat history?

Hello.I work for a company that uses Spark 2.6.3 for internal instant messaging. My boss asked me to find some information on changing the location of the chat history for users.Currently, the default...

View Article

Spark msi installer

Hi, Could you give us an msi installer? Cheers.

View Article
Browsing all 1460 articles
Browse latest View live